FAQ's
Welcome to our FAQ page. We understand that you may have questions about Panoptica’s services, features, and how we can support your needs. This section is designed to provide clear answers to the most common enquiries, helping you navigate our platform with ease. If you don’t find the information you’re looking for, feel free to reach out to our team—we’re always happy to assist!
General Questions
What makes ExamVision loupes different from other brands?
ExamVision loupes are handcrafted in Denmark, offerering premium optics, superior clarity, and ergonomic designs tailored to individual users.
How do I choose the right magnification for my needs?
The best magnification depends on your field of work, procedure complexity, and personal preference. We oGer a range of magnifications from 2.3x to 6.4x to suit various dental and surgical applications.
Are ExamVision loupes customizable?
Yes! Each pair is custom-built to match your individual interpupillary distance (IPD), working distance, prescription (if needed), and ergonomic requirements.
Can I try ExamVision loupes before purchasing?
Yes! We offer trials and demonstrations so you can experience the fit and clarity before making a decision.
Technical & Fitting Questions
How do I adjust my loupes for the best fit?
Adjust the nose pads, temple arms, and declination angle for comfort and an optimal viewing position. A fitting guide is available to help with minor adjustments.
Can ExamVision loupes be fitted with prescription lenses?
Absolutely! We can integrate your prescription into the carrier lenses or even within the loupes themselves.
What is the difference between Galilean and Kepler Kompakt loupes?
- Galilean loupes offer wider fields of view and lighter weight, best for lower magnifications (2.3x – 3.8x).
- Kepler Kompakt loupes provide higher magnifications (3.5x – 6.4x) with superior depth of field, ideal for precision work.
Lighting & Accessories
Which ExamVision LED light is best for my loupes?
We offer a range of lights, from the Essential One Wireless to the Total LED, each providing diGerent brightness levels and power options.
Can I attach a light to any ExamVision loupe?
Yes, ExamVision lights are designed to mount seamlessly on ExamVision loupes with a secure, lightweight attachment system.
How long does the battery last on ExamVision LED lights?
Depending on the model, battery life ranges from 4 to 12+ hours on a full charge.
Ordering & Warranty
How long does it take to receive my custom-made loupes?
Manufacturing and shipping typically take 4-6 weeks. We’ll keep you updated on your order status.
What is the warranty on ExamVision loupes?
ExamVision loupes come with a 5-year global warranty on optics and frames, while batteries and LED components have a 1-3 year warranty, depending on the model.
What if my loupes need adjustments or repairs?
We offer servicing and adjustments, including nose pad replacements, frame alignment, and prescription updates.
Do you offer student discounts?
Yes! We provide a 25% discount for students and recent graduates (within six months of graduation).
Can I purchase a second pair of loupes at a discount?
Yes! Existing ExamVision users receive a 10% discount on their second pair.